Refund policy

 

This policy stipulates returns and exchanges for customers who use the service operated by Double Bull Co., Ltd. (hereinafter referred to as "our company").

 

We do not accept returns or exchanges in principle, but we will accept it only in the following cases.

・Damage of the purchased product, If you see defects such as stains.

・When a product or quantity different from the purchased product arrives.

Please contact us in advance if you wish to return or exchange the product. If the product is returned without permission, it cannot be returned or exchanged. Customers are also responsible for the shipping charges incurred at this time. If you want to return or exchange,Please contact us from the inquiry form within 8 days after product arrival. We cannot accept returns after opening the product or more than 9 days after receipt. We will inform you of the return address after making an inquiry. When sending the returned product, please return it in the same condition as when the product was received. In this case, we will bear the return shipping fee and handling fee. If the item cannot be replaced due to out of stock, the product price will be refunded.


For the following reasons: We cannot accept returns or exchanges.

·CustomerCorruption, If it is soiled.

・In case of customer's convenience such as different from the image.

 

The business form of the services provided by the Company is mail-order sales and is not subject to cooling off. Please note.